Last updated: October 8, 2026
About This Policy
Bucklew Insurance is a locally owned insurance agency in Springboro, Ohio. This Privacy Policy explains how we collect, use, disclose, and retain personal information through bucklewinsurance.com and related communications with our agency.
Our website provides information about insurance and allows you to contact our team, request a quote, request an appointment, and access outside services. Insurance carriers and other service providers have their own privacy notices governing information they collect and maintain.
For information about the insurer's practices, please review the the insurer Online Privacy Statement at https://www.allstate.com/privacy-center/aic-privacy-statement and any privacy notices provided with your insurance documents. This policy supplements those notices for interactions with our agency website.
Information We Collect
Information you provide
We collect information you choose to provide when you submit a contact form, request a quote, or communicate with our agency. Depending on your request, this may include:
- Your name, email address, telephone number, mailing or property address, and the quote requester’s date of birth.
- The insurance products you are interested in, your current insurance status, when you need coverage, and information about your household, driver names and ages, vehicle years, makes and models, or property.
- Questions, messages, and other information you provide to help us respond to your request.
- Your communication preferences and any permissions you provide for calls, texts, or other marketing communications.
We may obtain additional information when preparing a quote, processing an application, or servicing insurance. Information collected through carrier systems or outside services is also subject to their applicable privacy notices.
Please do not include Social Security numbers, payment card details, account passwords, or sensitive medical information in general website messages. Contact our team for an appropriate method of providing information needed for your insurance request.
Information collected automatically
Our hosting provider, analytics services, and advertising partners may collect technical and usage information when you visit the website. This may include your IP address, browser and device information, referring website, pages viewed, dates and times of visits, and interactions with website features.
We also maintain submission and delivery records to process form requests, prevent duplicate submissions, troubleshoot errors, and protect the website. Where applicable, consent records may include the permission provided, its wording or version, the date and time, and the IP address associated with the submission.
How We Use Information
We use personal information to:
- Respond to questions and requests and communicate with you about insurance.
- Prepare quotes, assist with applications, and service insurance products.
- Coordinate appointments and requested follow-up.
- Maintain agency records and document communication preferences and consent.
- Provide marketing communications where permitted by law and consistent with applicable consent requirements.
- Understand website use, measure advertising results, and improve our services.
- Detect spam, investigate technical issues, prevent fraud, and protect our website and business.
- Meet legal and regulatory requirements and resolve disputes.
How We Share Information
We may disclose information to the insurer, its affiliates, or other insurance providers involved in the products or services you request. We may also disclose information to service providers that support our agency, including website hosting, email delivery, customer relationship management, scheduling, communications, analytics, and advertising providers.
These disclosures help us process requests, communicate with you, operate the website, and provide insurance services. Providers may process information under their own privacy notices and their agreements with us.
Google and Meta may collect information directly through the tracking technologies described below. Their use of that information may include advertising purposes. These disclosures may be considered sharing for targeted or cross-context behavioral advertising under certain privacy laws.
We may also disclose information when you authorize or direct us to do so, or when required or permitted by law, including to respond to lawful requests, prevent fraud, protect rights and safety, or address legal proceedings.
Cookies, Analytics, and Advertising
Our website uses Google Tag Manager to manage website tags, Google Analytics to understand website activity, and Meta Pixel to measure advertising and website actions. These services may use cookies, pixels, online identifiers, and similar technologies.
For example, we may measure page visits, quote requests, successful contact submissions, and clicks on telephone, email, appointment, or policy-sharing links. Our website event tracking is designed to report these actions without including the contents of your form submission in the event data. These services may still receive identifiers and technical information, such as IP addresses, browser information, and page URLs.
Google and Meta may use information collected through these technologies under their own privacy policies and settings. Website tracking may operate when you visit the site; submitting a form is not required for this collection.
You can manage or remove cookies through your browser settings. Some settings may affect website functionality, and blocking cookies may not prevent every form of technical data collection. You can also review available controls through:
- Google Privacy Policy: https://policies.google.com/privacy
- How Google uses information from partner sites: https://policies.google.com/technologies/partner-sites
- Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/
- Meta Privacy Policy: https://www.facebook.com/privacy/policy/
Communications and Marketing Preferences
When you contact us or request a quote, we may respond using the contact information you provide. Any separate permission requested for marketing calls or text messages is described in the applicable form or consent notice. This Privacy Policy does not itself provide consent to receive marketing calls or texts.
You may withdraw permission for marketing communications by contacting our agency. You may also use an unsubscribe link in marketing emails or follow the opt-out instructions in text messages, where provided. We may continue necessary communications about your insurance, transactions, or requests as permitted by law.
We use text messaging consent records to document and honor your permissions. We do not sell those records or provide them to unaffiliated third parties for their independent marketing. They may be shared with the insurer, its affiliates, or service providers as needed to administer authorized communications and meet compliance obligations.
Information Retention
We retain personal information in accordance with applicable laws and regulatory requirements and for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, providing quotes, servicing insurance products, and maintaining business records. Information held by the insurer is subject to the insurer's privacy notices and retention practices.
Information Security
We use administrative, technical, and physical safeguards intended to protect personal information. Our website uses HTTPS to help protect information transmitted between your browser and the website. Access to agency information is limited according to business needs.
No method of transmission or storage can guarantee complete security. Please use appropriate secure channels for sensitive insurance information rather than sending it through general website messages.
Outside Websites and Services
Our website links to outside websites and services, including the insurer, Canopy Connect, appointment scheduling services, and social media platforms. When you use those services, their privacy policies and terms apply to information they collect.
If you choose to share insurance information through Canopy Connect, the information available to our agency depends on the service and the permissions you provide. Review the provider's privacy notice and authorization before using it. We do not request your insurance account password through our website forms.
Your Privacy Choices and Questions
You may contact us to update your contact information, correct information provided to our agency, change communication preferences, or ask about our privacy practices.
Depending on where you live and the information involved, applicable law may provide additional privacy rights. We handle privacy requests in accordance with applicable law and may need to verify your identity. Certain rights and requirements differ for information governed by insurance laws.
Requests concerning information maintained by the insurer may need to be directed to the insurer through its Privacy Center: https://www.allstate.com/privacy-center. We can help identify the appropriate contact for your inquiry.
Children's Privacy
Our website is intended for adults seeking insurance information and services. We do not knowingly collect personal information directly from children under 13 through the website. An adult may provide information about household members when requesting insurance services. If you believe a child has submitted personal information directly to us, please contact our agency.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, or privacy practices. The current version will be posted on this page with an updated date. Additional notices will be provided when required by applicable law.
Contact Us
For privacy questions or requests, contact:
Bucklew Insurance
6 Sycamore Creek Dr STE A
Springboro, OH 45066
Phone: (937) 550-9596
Email: dbucklew@allstate.com
Website: https://bucklewinsurance.com/
Please provide your name, contact information, and a brief description of your question or request. Do not include Social Security numbers, passwords, or other sensitive information in your initial message.